Terms of Service

Last updated: January 22, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of Big Rig Fixer Corp.'s website and services. By accessing our website or using our services, you agree to be bound by these Terms.

Our Services

Big Rig Fixer Corp. provides diesel engine repair, maintenance, and related automotive services. Our services include but are not limited to:

• Diesel engine diagnostics and repair
• Preventive maintenance services
• Fleet maintenance programs
• Mobile service and on-site repairs
• Parts sales and installation

Service Terms

Appointments and Scheduling

• Service appointments must be scheduled in advance
• We reserve the right to reschedule appointments due to emergencies
• Cancellations must be made at least 24 hours in advance
• Late arrivals may result in rescheduling

Estimates and Pricing

• All estimates are provided in good faith but are not guaranteed
• Final costs may vary based on actual repairs needed
• Additional work requires customer approval
• Prices are subject to change without notice

Payment Terms

• Payment is due upon completion of services
• We accept cash, check, and major credit cards
• Accounts past due may incur late fees
• A lien may be placed on vehicles for unpaid services

Warranties and Guarantees

We stand behind our work with the following warranties:

• Labor warranty: 90 days or 10,000 miles, whichever comes first
• Parts warranty: As provided by manufacturer
• Warranty does not cover normal wear and tear
• Warranty void if vehicle is serviced elsewhere for the same issue
• Customer responsible for towing charges for warranty work

Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the cost of services provided
• We are not liable for consequential or incidental damages
• Customer assumes responsibility for vehicle operation after service
• We are not responsible for personal items left in vehicles
• All repairs are performed at customer's risk

Vehicle Storage

Regarding vehicles left at our facility:

• Vehicles must be picked up within 30 days of service completion
• Storage fees may apply after 7 days
• We are not responsible for theft or damage while stored
• Abandoned vehicles may be disposed of according to state law

Website Usage

When using our website, you agree to:

• Use the website for lawful purposes only
• Not attempt to gain unauthorized access to our systems
• Not transmit malicious code or spam
• Respect intellectual property rights
• Provide accurate information when requested

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Big Rig Fixer Corp. and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

• Good faith negotiation between the parties
• Binding arbitration if negotiation fails
• Governed by the laws of Illinois
• Jurisdiction in DuPage County courts

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.