Terms of Service
Please review these terms and conditions that govern your use of our services.
Last updated: January 22, 2025
Agreement to Terms
These Terms of Service ("Terms") govern your use of Big Rig Fixer Corp.'s website and services. By accessing our website or using our services, you agree to be bound by these Terms.
Our Services
Big Rig Fixer Corp. provides diesel engine repair, maintenance, and related automotive services. Our services include but are not limited to:
- Diesel engine diagnostics and repair
- Preventive maintenance services
- Fleet maintenance programs
- Emergency roadside assistance
- Parts sales and installation
Service Terms
Appointments and Scheduling
- Service appointments must be scheduled in advance
- We reserve the right to reschedule appointments due to emergencies
- Cancellations must be made at least 24 hours in advance
- Late arrivals may result in rescheduling
Estimates and Pricing
- All estimates are provided in good faith but are not guaranteed
- Final costs may vary based on actual repairs needed
- Additional work requires customer approval
- Prices are subject to change without notice
Payment Terms
- Payment is due upon completion of services
- We accept cash, check, and major credit cards
- Accounts past due may incur late fees
- A lien may be placed on vehicles for unpaid services
Warranties and Guarantees
We stand behind our work with the following warranties:
- Labor warranty: 90 days or 10,000 miles, whichever comes first
- Parts warranty: As provided by manufacturer
- Warranty does not cover normal wear and tear
- Warranty void if vehicle is serviced elsewhere for the same issue
- Customer responsible for towing charges for warranty work
Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the cost of services provided
- We are not liable for consequential or incidental damages
- Customer assumes responsibility for vehicle operation after service
- We are not responsible for personal items left in vehicles
- All repairs are performed at customer's risk
Vehicle Storage
Regarding vehicles left at our facility:
- Vehicles must be picked up within 30 days of service completion
- Storage fees may apply after 7 days
- We are not responsible for theft or damage while stored
- Abandoned vehicles may be disposed of according to state law
Website Usage
When using our website, you agree to:
- Use the website for lawful purposes only
- Not attempt to gain unauthorized access to our systems
- Not transmit malicious code or spam
- Respect intellectual property rights
- Provide accurate information when requested
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Big Rig Fixer Corp. and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through:
- Good faith negotiation between the parties
- Binding arbitration if negotiation fails
- Governed by the laws of Illinois
- Jurisdiction in DuPage County courts
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
If you have questions about these Terms of Service, please contact us: