Frequently Aked Questions
FAQ
At Big Rig Fixer, we know that your time on the road is valuable, and understanding your truck and trailer needs can sometimes be challenging. That’s why we’ve compiled answers to some of the most common questions we receive. From emergency services to routine maintenance, our goal is to keep you informed and your vehicles running smoothly.
What Areas Do You Serve for Repairs and Maintenance?
We proudly serve Carol Stream, IL, and nearby areas including Rochelle, IL; Rockford, IL; Belvidere, IL; Elk Grove Village, IL; Bolingbrook, IL; and Joliet, IL. Wherever you are within this region, our skilled team is ready to provide professional, reliable services to keep your trucks and trailers on the road.
Do You Provide Emergency Services?
Yes, we offer emergency roadside assistance, mobile repairs, and towing services between Monday and Friday, 9 AM and 4:30 PM. Whether you are dealing with a breakdown on the highway or need urgent repairs, our team is equipped to help get you back on track as quickly as possible.
What Are the Common Reasons for Refrigeration Units to Fail?
Refrigeration units can fail due to coolant leaks, compressor issues, or electrical malfunctions. Problems with the unit’s airflow or thermostat can also lead to inefficiency or complete failure. If your unit isn’t maintaining consistent temperatures, it’s time for a repair service.
How Do I Know When My Trailer’s Brakes Need Inspection or Service?
If you notice squealing noises, a spongy brake pedal, or longer stopping distances, it’s time to get your brakes inspected. These are clear signs of wear or damage, and delaying service can lead to further complications.
How Often Should I Schedule Preventive Maintenance for My Trailer?
Routine preventive maintenance is essential for keeping your trailer safe and roadworthy. We recommend scheduling maintenance every six months or more frequently if your trailer is used heavily. Regular checks help catch issues early, reducing the risk of unexpected breakdowns.
Why Did My Truck’s Check Engine Light Come On?
A check engine light can illuminate for various reasons, such as fuel system issues, faulty sensors, or exhaust problems. It’s crucial to have your truck inspected promptly to prevent minor issues from escalating into more significant, costly repairs.
Can You Replace Old or Damaged Liftgates?
Yes, we offer complete liftgate replacements if the existing unit is beyond repair. Our team will recommend the best liftgate for your needs and handle installation efficiently.
How Can I Get in Touch to Schedule a Service Appointment?
Scheduling a service appointment is easy. Simply call 630-520-0103, and our team will assist you in booking a time that works best for your needs. Whether you need routine maintenance or emergency repairs, we are here to help.
